Privacy Policy  

 

Last updated:  08 May 2021 

 

We know that your privacy is important to you, so we’ve developed a privacy policy that covers how we collect, use, disclose, transfer and store your personal information.

This document outlines our approach to Data Privacy in order to fulfil our obligations.

 

Who we are  

Swift Capital Ltd is a micro-finance company based in Nairobi that provides working capital solutions to both individuals and Small Medium Enterprises which are unable to obtain finance from conventional commercial lenders.

This notice sets out the basis on which any personal data we collect from you or others, will be processed by us.

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

 

What personal information do we collect from you?

  You may give us personal data by:

Filling in forms on Swift Capital Limited Company Website  (www.swiftcapitalltd.com) such as the ‘Get Started’ Registration ‘Contact Us’ or ‘Request a Call Back’ forms. Please note that sensitive personal and financial information is not requested and should never be submitted through these channels.

Opting to receive news and updates in relation to our organization or our services by signing up either through our site or at an event, applying for a loan with us.

The type of information you may provide includes; Original identification card, Original log book ,your name; email; phone number; current and previous addresses; tenant or homeowner status; rent/mortgage payments; date of birth; gender; dependents; employment status; income details; bankruptcy details if applicable; purpose of loan; other financial commitments and loan details; business plan and financial projections; work experience and employment background; referees; personal and business bank statements:

Corresponding with us by phone, SMS, email, website, social media or otherwise. We ask you to disclose only as much information as is necessary to provide you with our products or services or to submit a question, suggestion or comment in relation to our site or our services or products.

 

Why do we collect this information? 

 We collect the information in order to provide you with our services, to promote our services, to improve our site and to recruit staff.

To carry out our obligations arising from any agreements entered into between you and us

e.g. to provide you with our loan services

To fulfil our statutory functions which includes the provision of loans to newly established or growing microenterprises unable to secure finance through commercial financial institutions; the creation of a website capable of handling direct applications from individual microenterprises; the reporting of management information to other bodies and the promotion of the scheme through marketing  To create a contact record for you at enquiry stage so that we can support you in submitting an application

To set your company up as a supplier on our systems

To liaise with you about projects that we are undertaking with you

To create a candidate profile for you if you are a prospective employee  To administer and improve our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

As part of our efforts to keep our site safe and secure

To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you

To make suggestions and recommendations to you and other users of our website about services that may interest you or them

 

Who do we share this information with?  

We may share your personal data with selected third parties in order to provide you with our services.

For example; Credit Bureau: we may provide details of your microfinance payment history to the Central Credit Register.

External Credit Assessors: we may provide personal information to external credit assessors that we appoint to assist us in the assessment of your microfinance application.

Required by law: if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights; property or safety of our customers and others.

 Who are external credit assessors?

In some cases, we engage third parties to assist us in connection with the assessment of your microfinance application. These third parties are referred to as “external credit assessors”. They provide services to us and have agreed to use your information only for the purposes we request

 

 How long do we keep hold of your information?  

The time periods we retain your information depends on the specific purpose for which we use it for. We will keep your information for no longer than is required or permitted.

 

What are your rights with respect to your personal data?  

You have the following rights:

1: The right to access the personal data we hold about you.

2: The right to require us to rectify any inaccurate personal data about you without undue delay.

3: The right to have us erase any personal data we hold about you in circumstances such as where it is no longer necessary for us to hold the personal data or, in some circumstances, if you have withdrawn your consent to the processing

4: The right to object to us processing personal data about you such as processing for profiling or direct marketing.

5: The right to ask us to provide your personal data to you in a portable format  6: The right to request a restriction of the processing of your personal data.

 

Changes to this Policy  

Our business changes constantly and our privacy statement will also change, so please review it frequently. Updated versions of the privacy statement will always be posted on our website.

The date the privacy statement was last updated is set out at the top of this Privacy Statement.

If we make a material change in how we treat your personal information, we will take reasonable steps to notify you in advance of the planned change.

 

How you can contact us

Our Data Protection Contact can be reached as follows:

 

Phone: +254 705 676 607; 0114 578 216; 0113 610 138

 

Post to: P.O. Box 25997-00504

 

Email: info@swiftcapitalltd.com